We offer quality, white, 11oz ‘standard’ ceramic mugs as well as stainless steel Travel Mugs and stainless steel tapered water bottles

You can add a design to either side of your mug or bottle, or one that wraps around it. Our easy to use design editor allows you to customise your mug with near limitless options! Add: text, logos, graphics and pictures to your liking. You can access hundreds of elements for use from within the design editor to get you started or import your own!

Typically between one and two weeks. We aim to fulfil orders as quickly as we can. This is subject to stock levels of your chosen item at the time of your order.

To ensure the best outcome for all designs, we ask you to keep your design within a printable area. This still allows you a ‘wraparound’ design if you choose.

Yes you can. Or leave one side blank – it’s your choice.

These items are all made to order to your exact design specifications, so unless there is a defect with the item, we are unable to accept returns.

If your item reaches you in a condition that you did not expect, please contact us and we’ll do our best to get you a speedy resolution.

At present, The Mug Printer is only offering the sale products to those living on the UK mainland.

We accept payment via major credit and debit cards and Paypal. We also accept payment by direct bank transfer. If paying by bank transfer, you will be prompted to make your transfer, using your order number as a reference, once you have checked out on the website.

Yes you can! Our design editor allows you to upload image files which can include your company logo. This will only be available to you. It’s your responsibility to ensure you have any rights to use the images you upload.

There are often some variations caused by production techniques. Our production team takes your design, and if required to produce a better result, may make some minor tweaks to things like placement to ensure you get the best output. In addition, colours can appear different on screens than they do on final products (this is minimised wherever possible).

If you’ve got a discount or offer code, simply apply it to the coupon field during the checkout process and, if valid, you’ll see the discount applied to your total before you pay.

Whilst our mugs can be washed in a dishwasher, we advise against it. A dishwasher will likely fade your print after many cycles, so for longevity, hand washing is recommended.